Tourism & Hospitality
Change Innovation & Evolution

Tourism and Hospitality is a major growth industry in Australia, and will continue to expand rapidly well beyond the year 2000. It creates exciting economic and employment opportunities throughout the country, and provides upcoming students with an exciting and worthwhile career.

Change, Innovation and Evolution would best describe the progress to the training landscape in Australia. Tourism Training Australia continues to demand quality assured training from our Industry and in all public and private sector training centres.

The hospitality sector of the industry provides a wide range of services to both visitors and local residents, including hotels, motels, resorts, restaurants, clubs, casinos and other areas. The tourism sector of the industry deals mainly with travel, both local and interstate, and includes travel agencies, tourism information offices, tour wholesalers, attractions, meeting and conventions and tour guiding.

There are more than 900,000 people employed by the Tourism and Hospitality Industry in Australia, a figure expected to increase to more than 1.2 million by the year 2020. Tourism and Hospitality is big business, and is growing fast. Tourism and Hospitality is a 'People Business', which means that face to face contact with customers is an essential part of working in the industry.

People who want to succeed in the industry should therefore have the following:

If you are from a non-English speaking background, or an Aboriginal or Torres Strait Islander person, the Tourism and Hospitality industry provides you with a wealth of opportunities to use your language skills and to share your cultural background.

What are the benefits in training? It can:

If I decide to do a course, how do I know which one to choose?
It is very important that you make sure any course you are going to start is nationally recognised by the Australian Hospitality Review Panel (AHRP) or the Australian Tourism Training Review Panel (ATTRP). This will ensure that the course you choose has met the quality requirements to provide you with the necessary skills to succeed. The Tourism Training Australia network published a 'Directory of Programs' that lists approved courses available.

Your Tourism & Hospitality Training
Completing a Certificate II in Hospitality (Food and Beverage) at a TAFE or Private Training Provider will give you the basic skills to find a job as a food and beverage attendant, before continuing your education by assessment in the workplace, through ACCESS (Hospitality Skills Recognition and Assessment Program), or by participating in an in-house training program.

Undertake a Traineeship or Apprenticeship and complete your first Certificate on-the-job, continuing your education as you work, learn and get paid.

Complete a Diploma at a TAFE or Private Training Provider, or maybe even a degree course at University, working part-time as a food and beverage attendant to gain some work experience. Then, when you confirm a job, you may be able to move up the ladder more quickly as you already have your qualification, plus some industry experience. Ultimately, if you are ambitious, you may want to be a senior manager. Be aware that this will not happen overnight. To reach the top management jobs you often have to complete a tertiary course, as well as gain lots of experience, requiring long hours in a very demanding environment.

Quality Education in Australia
During the past decade, Tourism Training Australia has designed a comprehensive 'State of the Art' training system, whose range of quality private and public facilities sets a benchmark for other countries to follow. Tourism Training Australia accredits major training operations in all States and Territories across the Nation.

Passport to Success - Exciting New Initiatives
Tourism Training Australia has launched the first International 'Training Passport' which is available and issued in Australia for use in all countries. In addition, in 2001 Australia will be celebrating 200 years of Federation, while the Tourism and Hospitality Industry will be celebrating 100 years of professional training. This commences with a Global Tourism Training Conference in January 2001 in Sydney, attracting 1500 international delegates. And of course, with the Olympic Games to be held in Sydney in the year 2000, with 10,200 athletes, 5,100 officials and 15,000 accredited media, plus a television audience of 3.5 billion people. 1.3 million extra tourists will be brought to Australia over the next 10 years.

Contact:
Tourism Training Australia
PO Box Q309
QVB Post Shop
Sydney NSW 1230
Tel: 61-2-9290 1055
Fax: 61-2-9290 1001