Learning
Quality English in Britain
Jane
Moyo of the British Council reports on English in Britain: the accreditation
scheme for English language courses in Britain that gives guarantees on
quality standards, making Britain the ideal destination for international
students to come to learn English.
Every
year, well over 600,000 students decide to learn English in
Britain. They come from all over the world and for a whole
variety of reasons. But what they all have in common is a
desire to learn English, the world's most popular language,
in Britain - the land of Shakespeare, the Brontë sisters
and the Beatles.
Young
people often come to improve their skills in speaking and writing before
starting a course at college or university. These will be the world's
future politicians and leaders, businessmen and women - the opinion formers
of the 21st century.
There
are also directors of international companies and presidents of national
banks often studying individually and receiving specialist tuition. Italian
and Brazilian footballers, stars from the arenas of music, television
and film, and even refugees are in this melting pot. From Europe and the
Middle East, from Asia and Latin America, all are welcome to learn English
in Britain.Everyone who wants to learn English, and for whatever reason,
is looking for quality and high standards. In answer to this demand, the
British Council, which is Britain's official agency for cultural relations
overseas, has set up English in Britain. This is an accreditation scheme
that commits participating schools and colleges to the maintenance of
high quality teaching, welfare and accommodation standards.
English
in Britain is a partnership between the British Council, ARELs - Association
of Recognised English Language Services - the group that represents privately
owned English language institutions, and BASELT - the British Association
of State English Language Teaching - representing the state controlled
sector.
At
present, just over 300 institutions belong to the scheme.
Some schools are not accredited because Britain operates such
programmes on a voluntary basis. But because English in Britain
provides overseas students with a straightforward accreditation
package, many British institutions are queuing up to join.
Soon it is hoped that every competent educational institution
offering English lessons will be regulated in the same way.
For the first time, overseas students have one source from
which to find out about accreditation and standards across
the whole range of British English language teaching. And
there is so much to choose from.
Britain's
English language teaching industry has courses and materials for teaching
students at their own pace and in their own way. The methods used are
appropriate to the students' ages, purposes and linguistic backgrounds.
All of this is offered in excellent institutions across the length and
breadth of the United Kingdom.
At the
moment, for example, many students are taking 'full immersion' or homestay
courses where a student lives in their teacher's home for the length of
their studies. Students can also study English within a specialist context.
English for Banking, Science, Law, Computing and Medicine are all widely
available. Hobbies too are catered for. From music to art, from pony trekking
to sport, there is a course available that will suit everyone.
Whatever
the course on offer, being accredited means being scrutinised, checking
up on the quality of service in English teaching institutions, setting
standards and monitoring them. It means rigorous and regular independent
inspections organised by the British Council, and spot checks to ensure
standards in teaching, teaching qualifications, management, accommodation,
premises, resources and student care.
Accreditation
also means vetting publicity material to ensure that schools deliver what
they claim to deliver. It means a complaints scheme, so that any individual
student or their sponsor can appeal to an external assessor if they feel
they have been misled, mistreated or have not had value for money.
Complaints,
however, are rare - in 1995, the British Council dealt with just about
thirty for its English language courses, and these were mostly about accommodation.
Every complaint is followed up. Even when it is about British plumbing,
which is not always what people expect! This service has continued in
the new scheme. Why? Because a good name and reputation are absolutely
essential.
The member
institutions choose to subject themselves to inspection and assessment.
They pay an annual fee and meet the costs of inspections themselves. No
inspection means no recognition. A team of over fifty inspectors travel
the country ensuring that standards are enforced and conduct guaranteed.
This scheme has teeth.
By joining
the scheme, schools and colleges commit themselves to quality in language
education and to care for the paying customer. Cultural awareness and
educational professionalism are widespread. Standards in the accredited
sector are high, and are set to get higher, thanks to English in Britain.
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